PRIVACY POLICY

This is a convenience translation. The German version is the legally binding version.

1. Introduction

Thank you for your interest in our domain trading platform DomainHeld.de. Protecting your personal data is an important concern for us. Below we inform you about which data we collect, how we use it and what rights you have.

2. Controller

The party responsible for data processing on this platform is:

kobayashi software innovations UG
Kolonnenstr. 8
10827 Berlin, Germany
Andre Westphal
mail (at) domainheld.de

3. Collection and Processing of Personal Data

We collect and process personal data only to the extent necessary for the provision and use of our platform. This includes in particular:

• Registration data: name, email address, postal address, payment information
• Usage data: IP address, log data, access times
• Communication data: email enquiries, support requests

4. Purpose of Data Processing

Your data is processed for the following purposes:

• Provision and operation of the platform
• Handling of purchase and sale processes
• Communication with users
• Improvement and analysis of our services
• Compliance with legal obligations

5. Legal Bases for Processing

We process your data on the basis of the following legal grounds:

• Performance of a contract (Art. 6(1)(b) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)
• Consent (Art. 6(1)(a) GDPR)
• Legal obligation (Art. 6(1)(c) GDPR)

6. Disclosure of Data to Third Parties

We only pass on personal data to third parties where this is necessary, for example to:

• Payment service providers for processing transactions
• Hosting providers for the technical operation of the platform
• Authorities, where required by law

7. Storage Period and Deletion

We store your data only for as long as is necessary for the respective purposes or as long as statutory retention obligations exist. Once the purpose no longer applies or the statutory periods have expired, your data will be deleted.

8. Your Rights

You have the following rights with regard to your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to lodge a complaint with a supervisory authority

9. Cookies and Tracking Technologies

We use cookies and comparable technologies to improve the user experience. You can control the use of cookies through your browser settings.

10. Data Security

We take technical and organisational measures to protect your data against unauthorised access, loss or misuse.

11. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy. The current version is always available on our platform.

12. Contact

If you have any questions about data protection, you can reach us using the contact details provided above.